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Syncing Issue since iOS update over weekend

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‎10-20-2017 03:39

‎10-20-2017 03:39

I have been unable to consistently sync my Charge 2 since the latest iOS update over the weekend. The only method that works is uninstalling then reinstalling the app. Shouldn’t be necessary every time. Thoughts?

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5 REPLIES 5

‎10-20-2017 04:07

‎10-20-2017 04:07

I have had the very same issue. Very frustrating.  

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‎10-20-2017 04:17

In response to Ranger53

‎10-20-2017 04:17

I hate that it seems you can’t speak to support directly about these issues. It needs to be rectified quickly as I’m sure we’re not the only ones. Just not sure how to elevate it.

Sent from my iPhone
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‎10-20-2017 05:22

‎10-20-2017 05:22

Same issue on my ionic. Won’t sync with iOS or Android!

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‎10-20-2017 07:39

‎10-20-2017 07:39

I have a 6S with iOS 11.0.3 and am having the same problem since updating to that version

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0 Votes

‎11-17-2017 09:04

In response to JLToffice

‎11-17-2017 09:04

Same here. Thinking about returning it if they can’t fix it. 

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