09-04-2020 10:49 - last edited on 09-06-2020 13:46 by LiliyaFitbit
09-04-2020 10:49 - last edited on 09-06-2020 13:46 by LiliyaFitbit
Since Fit-bit has released the new ios update I am unable to sync to the app and the pairing function is broken.
Moderator edit: subject for clarity
09-06-2020 13:44
09-06-2020 13:44
Hi @SunsetRunner, it's nice to see you again in our Community Forums.
I am sorry to hear about the difficulty with syncing and pairing you're experiencing since the new app update. I am glad to help you with this. If your Fitbit device is not paired to your Fitbit account, please try the following:
For complete troubleshooting instructions, see Why can't I set up my Fitbit device?
Let me know how it goes, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.