02-22-2017
10:34
- last edited on
02-23-2017
05:20
by
MarcoGFitbit
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02-22-2017
10:34
- last edited on
02-23-2017
05:20
by
MarcoGFitbit
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The Bluetooth on my iPhone hasn't worked for months, I have a new Fitbit which I'm yet to set up but will I not be able to transfer the data to my phone like sleep patterns etc etc without Bluetooth?
Moderator Edit: Clarified Subject.

02-22-2017 17:28
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02-22-2017 17:28
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@Charlie635 You are correct unless you have another device you can set up and sync the Fitbit to. Do you have a PC or tablet perhaps? Not sure what Fitbit you have, so not sure if you have one that came with a dongle or not......
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

02-23-2017 08:17
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02-23-2017 08:17
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Hello @Charlie635, thanks for joining us, it's great to have you on board! It's great to see you around as well @Kmransom123!
@Charlie635, as @Kmransom123 mentioned, your tracker does communicate with your phone via Bluetooth and if it's currently not working on your phone, you have the option to set up your new tracker and sync it using another compatible device or with a computer using a USB dongle.
To set up your computer with another device (iOS or Android, Windows mobile):
- Check if the device is on the list of compatible devices.
- If it is, open the App Store (iOS) or Play Store (Android) or Windows Store, search for the Fitbit app and install it.
- Open the Fitbit app and if you have already an account, log in with your credentials.
- Tap on Account and then on "Setup a New Fitbit Device"
- Choose your tracker and follow the onscreen instructions to continue
- If you don't have an account created yet, tap on Join Fitbit and follow the onscreen instructions to set up your Fitbit tracker.
If you'd like to set it up using a computer, I would like to suggest checking @MarreFitbit's excellent instructions that have been proven very helpful for many members in the Community.
I hope this can be helpful, in case you need anything else, please keep me posted!

