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Syncing issues when changing length of activity

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‎10-11-2024 12:50

‎10-11-2024 12:50

First of all, how do you submit a ticket/picture of an issue you are having? There's no chat option or email option for support anymore. 

Since I updated to the latest version of the app, if I forget to turn off an activity and go back to shorten it, it updates in the time (9:00am-9:30am) but the length of exercise never updates (2 hours 30 mins). Even when I sync over and over, reboot, etc. 

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‎10-11-2024 13:27

‎10-11-2024 13:27

@lindsay1796 

Lindsay -

It seems like the only way these days is to post photos in these threads.  Sadly, I think FitBit support has been deprecated 😔. 

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