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Syncing issues with MapMyRun

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‎06-14-2019 07:31 - last edited on ‎06-15-2019 11:17 by Fitbit Moderator

‎06-14-2019 07:31 - last edited on ‎06-15-2019 11:17 by Fitbit Moderator

Last week MapMyWalk was syncing with Fitbit and now it’s not.  Last week my exercise was showing in my exercise for the week (each time I’d walk) now it’s not.  I’ve uninstalled and reinstalled apps and still isn’t doing what it used to.  Below is what it used to do.  117EB791-6C16-4F8E-8A2A-C22A115BEFEC.png

 

Moderator edit: updated subject for clarity

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‎06-15-2019 11:15

‎06-15-2019 11:15

@Bwhitty welcome to our Fitbit Community! Since MapMyWalk is still unable to sync after re-installing both apps, I recommend contacting MapMyRun customer service so they can check out if there is an issue on their end.

 

Let me know if you have additional questions!

JuanJo | Community Moderator

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