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Syncing with my apple macbook

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‎09-08-2017 10:19

‎09-08-2017 10:19

Hi all,

New user and set up my Fitbit charge HR with my apple macbook all ok but cant figure how to sync it. nothing seen on my dashboard and change buletooth to on but even when sat next to my computer it wont sync. Help please

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3 REPLIES 3

‎09-10-2017 11:49

‎09-10-2017 11:49

A very warm welcome to the Community @GripperD!

 

In order to sync using a Mac computer you have to download the Fitbit Connect software, you will see the syncing button in there. Syncing through the Dashboard itself is not possible. 

 

Once you have downloaded the software, open it and then click on the Sync Now button. You will be asked to log into your account. 

 

I hope you find this useful! Feel free to let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎09-11-2017 12:45

In response to LanuzaFitbit

‎09-11-2017 12:45

Yep, got it and i am up and running with Fitbit. thanks
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‎09-12-2017 12:21

In response to GripperD

‎09-12-2017 12:21

Fantastic news, @GripperD!

 

It was probably an issue with the software itself. Now everything will be working as intended and you will be able to reach all of your goals. 

 

If you have the time, perhaps you could visit our Discussion boards. Lots of different topics to discuss with other members of the Forums.

 

Hope to see you around.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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