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Syncing

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‎02-10-2016 19:56

‎02-10-2016 19:56

I have had my Fitbit for about a month now... I can not get it even close to syncing to my phone or computer and it was working perfectly fine a couple days ago. HELP ME!
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‎02-11-2016 15:51

‎02-11-2016 15:51

Hi @lexidebace23 and welcome to the Community! I would recommend:

1. Making sure that you are using version 2.19 of the Fitbit iOS App. Click here to be redirected to the iOS App Store.

2. Restart your tracker.

3. Reboot your iOS device.

4. Open your iOS settings, turn off Bluetooth for 10 seconds, and then turn Bluetooth back on.

5. Open the Fitbit App to initiate a sync.

Hope this helps you guys out!

Derrick | Retired Moderator, Fitbit
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