help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing issues

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-11-2016 19:06

‎02-11-2016 19:06

I have the Fitbit flex and I keep opening the app on my iPhone 6, but it keeps saying "looking." It can't find my Fitbit. Please help!
Best Answer
0 Votes
1 REPLY 1

‎02-11-2016 21:52

‎02-11-2016 21:52

I'm having the same issue. I never had problems with my Fitbit until now. It can't find my Fitbit got an hour now and it kept erasing my steps earlier
Best Answer
0 Votes