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Syncing

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‎06-24-2016 07:04

‎06-24-2016 07:04

I just bought my Fitbit 2 weeks ago and love it! However, it hasn't synced to my phone in about a week. It goes to half way and then stops. It also hasn't tracked my sleep in that time either, is there anything I can do?
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‎06-24-2016 10:23

‎06-24-2016 10:23

Hi @Lwan and welcome to the Community!

I would recommend re-pairing your tracker to your Fitbit account using the replacement setup instructions listed here.

This should get you back on track, but let me know if there's anything else that I can do to help!

Derrick | Retired Moderator, Fitbit
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