06-22-2016 15:19
06-22-2016 15:19
Best Answer06-23-2016 17:24
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-23-2016 17:24
Hi @Ehmesker and welcome to the Community!
I'd first recommend making sure that you are using Fitbit iOS App version 2.24 that was released earlier this week. Click here to be redirected to the iOS App Store. Afterwards, I would recommend:
-Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.
-Reboot your iOS device
If the problem persists after you've tried the steps above, I'd then recommend:
-Open your iOS settings > open your Bluetooth settings > tap your tracker and forget the Bluetooth bond between your iOS device and your tracker if there is one.
-Reboot your iOS device.
-Tap the Account button on the Fitbit App > tap the tracker tile at the top > and turn on the notifications that you would like to receive.
Keep me posted if this helps!
Best Answer06-24-2016 07:02 - edited 06-24-2016 07:03
06-24-2016 07:02 - edited 06-24-2016 07:03
On but not alerts on my Fitbit not any more
Best Answer06-24-2016 10:35
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
06-24-2016 10:35
Hi @Dwive01 and welcome to the Community!
As a heads up, I've merged your post into this thread because I think that it will help you out. I'd recommend trying the steps mentioned in my post above.
This should get you back on track, but let me know how it goes either way!
Best Answer