Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Will not receive text messages...

Replies are disabled for this topic. Start a new one or visit our Help Center.
All of a sudden I am not receiving text or call notifications... I checked and receiving notifications is turned on. Help, please!
Best Answer
0 Votes
3 REPLIES 3

Hi @Ehmesker and welcome to the Community!

I'd first recommend making sure that you are using Fitbit iOS App version 2.24 that was released earlier this week. Click here to be redirected to the iOS App Store. Afterwards, I would recommend:

 

-Restarting your tracker.

-Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

-Reboot your iOS device

 

If the problem persists after you've tried the steps above, I'd then recommend:

 

-Open your iOS settings > open your Bluetooth settings > tap your tracker and forget the Bluetooth bond between your iOS device and your tracker if there is one.

-Reboot your iOS device.

-Restart your tracker.

-Tap the Account button on the Fitbit App > tap the tracker tile at the top > and turn on the notifications that you would like to receive.

Keep me posted if this helps!

Derrick | Retired Moderator, Fitbit

Best Answer
0 Votes

On but not alerts on my Fitbit not any more

Best Answer
0 Votes

Hi @Dwive01 and welcome to the Community!

As a heads up, I've merged your post into this thread because I think that it will help you out. I'd recommend trying the steps mentioned in my post above

This should get you back on track, but let me know how it goes either way!

Derrick | Retired Moderator, Fitbit

Best Answer
0 Votes