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Syncing

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‎07-25-2017 07:20

‎07-25-2017 07:20

My Alta will not sync to my phone. Now it doesn't even show my Alta on my app. How do I reconnect? 

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‎07-25-2017 07:25

‎07-25-2017 07:25

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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