Text messages not coming through

[parisia]

Text messages are not coming through 

Moderator edit: subject for clarity

[Odyssey13]

Which phone do you have and is it on the list of compatible devices? click to see

[parisia]

I phone
Fit bit charge 4

Sent from my iPhone

[Odyssey13]

There are several iPhones. Be sure it's on the list of compatible devices, have the latest app and give permission on your phone to get notifications.

[parisia]

I have i phone 11pro. All up to date and have permissions

Sent from my iPhone

[Odyssey13]

This is from a Moderator:

"This thread is for iOS customers on OS 13.3 who are unable to receive notifications. 

Before you can receive notifications from your phone on your Fitbit device, it’s important that you carefully review and update your notifications settings on your iPhone. 

The required settings changed with the introduction of iOS 13. Please make sure you follow all the instructions in the quick tip section here.

If you still are having issues, please review: 

• Make sure you've updated to iOS 13.3
• Turn OFF and then back ON Share System Notifications (toggle OFF and ON)
• Set Show Previews to Always or When Unlocked

If you still have issues we recommend reviewing the help article. "