10-26-2019 09:00
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10-26-2019 09:00
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I have a new Versa 2 and my iPhone is completed up to date but I can’t get any text notifications. I have reset the Fitbit the iPhone. I have turned the Bluetooth off and on, I have turned notifications on and off. I have done almost everything everyone has suggested. Please help

10-26-2019 20:24
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SunsetRunner
10-26-2019 20:24
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Hello and welcome @Asiderine
First and Foremost congratulations on your new Versa 2. I see your having notifications issues and you have tried multiple troubleshooting steps to try and resolve this issue. Currently this is a known issue that Fitbit is aware of. You can find current information here on this thread: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...
Good Luck to you.

10-28-2019 06:45
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10-28-2019 06:45
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Hello and thank you for the response. i have tried everything in the thread that you posted and its still not working.

10-28-2019 07:01
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SunsetRunner
10-28-2019 07:01
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Hello again @Asiderine
Im sorry that the information in the thread I provided didn’t offer you any help. As I said it’s a known issue at this time. I have no further information I can provide. I did note on page 144 of the thread there is a post on that page from a user (dated 10-25-2019 at 09:35) that is discussing a factory reset. Maybe that might be interesting to look at.
Im sorry but that’s all I have

