The app keeps logging me off

[Cosioquita]

Every time I try to write a message on a challenge, I'm logged off. I write my email and password to log in but then it immediately does it again. I can still sync my steps, the problem seems to only happen when I try to send a messagE. I must have had to log back in over 15 times today. What can I do?

[hanske1967]

Hi,

Same logout problem but randomly and when adding food.

Great app on IOS, but this problem is very annoying...

Not cool 😞

[MaginB]

Hey there @Cosioquita @hanske1967! I hope you're doing great!
Let me help you out, next time you open the app you'll receive a notification asking if you'd like to send crash logs to our iOS team. When this message appears, tap send. Your crash logs are sent to the iOS team so they can further investigate and solve it as soon as possible.

Let me help you out!

[hanske1967]

Hi @MaginB,

I sent you the log as asked (logging, app asking me to sent log...).

Ever since this problem did not occur anymore 🙂

Thanks a lot for your attention and your help !

Great service.

H.