The redesigned iOS Fitbit app is rolling out!

[LizzyFitbit]

Hello everyone!

I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.

Check out our latest blog for how to get the most out of the new app. 

Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.

Happy stepping!

[Nolic]

I’ve just turned off automatic app updates.  I can’t believe that Google have destroyed a perfectly functioning tracker and app.

My next fitness tracker will most definitely not be a Fitbit or anything to do with Google!

[Oldzumbalady]

Unfortunately, it’s too late for that. 😩👎🏻

Get Outlook for iOS<>

[mcw53]

Yeah, but better late than never; who knows what v4.14 will break. Sure wish I had before v4.00, but had no reason to before google took over.

Edit: I just saw your post about a firmware update bricking your Versa. Sorry.

[austex]

is there any way we can get the old ui back? been using fitbit for years and this is making me want to switch to something else 😭

[EricaTru]

100% agree. Why Fitbit team doesnt listen their customers? Who made this ugly looking one color design? Add some colors to yours pale faceless dashboard. I hate using it now.

---

I think they dont read, dont listen customers anymore. Nobody answers...way to go FitBit!

---

I have updated it right now. Same **ahem** looking app. 

[MCAC65]

Ok, enough is enough, I have given up on my Versa 3 and Fitbit

It was no longer functional and following multiple communications with their Support team which resulted in nought, I decided to cancel my Premium subscription and move on to something else which is far superior…still, some functions were better in the old Fitbit app, but now that in their wisdom they have destroyed the UI, the alternate is so much better, and I couldn’t be happier…way to go Google, never seen a business destroy a brand so arrogantly with total disregard for their dedicated customers…it is a real shame!

[mjdmaine]

For me, it was the original Fitbit app that made for an overall superior experience. The hardware wasn’t the best, AppStore so so, but the app itself was the best, and I tried all the major brands. The “iFruit” was the best hardware, but their app was terrible. Now Google is trying to mimic it and it’s a failure.

[MbethIllinois]

Yes! These are the points I wanted to make. I want to be able to customize that landing page! I am so sorry I did that update!

[MarthaCu]

Sleep stages and history and step history are pretty much the only stats I look at, and the way those stats are displayed now is not useful. Stop “improving” what is already working. Or give us options to choose how we want these displayed or which version of the app we want to use. Don’t make updates mandatory.

[Utopianmovement]

Yup just messed up sleep display
Sent from my iPhone

[TG22]

I wish I hadn’t done the update. Please bring back the ability to update the exercise categories. My Luxe doesn’t allow me to add core workout or HIIT. And now the app doesn’t allow me to categorize it after the workout. This is a HUGE step backwards. Can I undo the update and go back to the previous version? I doubt it

[DaiSmile]

My iPhone 15 screen looked like this until last week. It is now monochrome and the all-important [to me] sleep function is miniaturized. Is this considered progress?

[DesertMoon]

I agree! The sleep data is the most important thing to me too. I’m also
visually impaired so I have enough trouble reading things. They just keep
making it worse for us. That new color scheme cannot possibly be ADA
compliant. And it shows less information! Not helpful.

[BInkC]

I couldn’t agree more! 

[LBlilbug]

I hate the update! Usability has gone way down for me. All of the data is more difficult to find and look at, especially if you want to compare your data to historical data. It seems they sacrificed functionality for aesthetic. Shame. Will not be buying another Fitbit if they don’t fix the app. 

[kerrieBBOZ]

@austex , somewhere in these forums it has instructions on finding an old version of the Fitbit app for non-iPhone users but I don’t think there is a way for iPhones.

luckily I stopped automatic updates before this train wreck of a new app came out (still in version 3.86) and luckily iOS updates since then haven’t killed it so far, but my Charge 5 is starting to get glitchy lately and when I can’t keep limping it along I’ll be moving to a different non-Google smartwatch as well. I like the G4rm1n app the best for health tracking detail and prefer its battery life to the fruit, but we can’t get ecg on the g4rm1n in Australia yet so I might be forced towards the fruit and to use my phone for tracking all day walks or multi day activities etc which the fruit watch battery won’t be able to handle.

[UnhappyFB6]

Seriously unhappy with all the “improvements”! Loved my Fitbit and app but now, no - it’s like your app design team is lazy, stoned and obviously your upper management is the same. Corporate BS. Moving on to a different corporation that pretends to give a crap about their customers. 

[cfaulknor]

Agree 100%. Sleep analysis is awful now

[mdebak]

The sleep data is hideous to look at. Not only is it not ADA compliant but I suspect Alphabet is violating antitrust laws with how they deliberately, and consistently for over a year now, DEGRADED the value of our fitbits. 

[Abishag]

I have come to the conclusion that someone carefully reads every complaint, takes careful note of the complaint, and then prompt only rolls out an update implementing every complaint in new ways, applying everything we hate to new aspects. 

That’s the only explanation I can find for this latest update. It’s an interesting business model: alienate your customers continually and get them to leave so you can kill the product and ruin your reputation. I wonder what business school teaches that?