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There is a number on the Fitbit app

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‎05-19-2021 10:53 - last edited on ‎05-19-2021 17:17 by Fitbit Moderator

‎05-19-2021 10:53 - last edited on ‎05-19-2021 17:17 by Fitbit Moderator

There is a number 66 on my iPhone screen Fitbit app. No messages, no idea what this number relates to. Just appeared and no idea how to get rid of it. 

 

Moderator edit: updated subject for clarity

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‎05-20-2021 06:06

In response to EdsonFitbit

‎05-20-2021 06:06

@Judyblue2   Some iPhone users noticed this number (and it's called a badge notification) when they got an iOS update.  Tap on your inbox on your Fitbit app Today screen, then toggle between your messages and notifications.  See if you have old messages to delete.  A few users wrote that they had a badge, but no old notifications.  Most wrote that they did delete old messages/notifications and the badge went away.

 

You can turn off the badge notification by doing the following.  Tap on the Settings on your iPhone screen.  Scroll down to Notifications, then Fitbit.  Toggle Badges to Off.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎05-19-2021 17:15 - edited ‎05-19-2021 17:16

‎05-19-2021 17:15 - edited ‎05-19-2021 17:16

Welcome to the Fitbit Community, @Judyblue2.

 

Thanks for the information provided.

 

Please attach a screen shot of your Fitbit app for further investigation.

 

I moved this thread to iOS App board because it is more related to the topic.

 

I'll be waiting for your response.

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Best Answer

‎05-20-2021 06:06

In response to EdsonFitbit

‎05-20-2021 06:06

@Judyblue2   Some iPhone users noticed this number (and it's called a badge notification) when they got an iOS update.  Tap on your inbox on your Fitbit app Today screen, then toggle between your messages and notifications.  See if you have old messages to delete.  A few users wrote that they had a badge, but no old notifications.  Most wrote that they did delete old messages/notifications and the badge went away.

 

You can turn off the badge notification by doing the following.  Tap on the Settings on your iPhone screen.  Scroll down to Notifications, then Fitbit.  Toggle Badges to Off.  

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎06-01-2021 07:21

In response to EdsonFitbit

‎06-01-2021 07:21

How do I attach my screenshot?  I have an iPhone 7 and Fitbit one. I’ve deleted all old messages and notifications and turned all ettings to off yet this number stays on top of the Fitbit icon iPhone’s home page 

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