help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Time incorrect

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-24-2017 11:56

‎01-24-2017 11:56

Since my battery died I have recharged but the time is out of sync. I have tried to set up again but it gets to code sync and just doesn't move past. Logged in and out.   I have iPhone 7 and Fitbit blaze.   Any suggestions would be appreciated 

Best Answer
0 Votes
1 REPLY 1

‎01-24-2017 15:12

‎01-24-2017 15:12

Hi @Julie28 and welcome to the Community! I would recommend the following steps:

 

1. Restart your tracker, click here for instructions.

2. Reboot your iPhone.

3. Open your iOS settings > turn Bluetooth off for 10 seconds > and then turn Bluetooth back on.

4. Use the replacement setup process mentioned here to re-pair your tracker to your already-existing Fitbit account.

Hope this helps!

Derrick | Retired Moderator, Fitbit
Best Answer
0 Votes