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Time incorrect

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‎01-24-2017 11:56

‎01-24-2017 11:56

Since my battery died I have recharged but the time is out of sync. I have tried to set up again but it gets to code sync and just doesn't move past. Logged in and out.   I have iPhone 7 and Fitbit blaze.   Any suggestions would be appreciated 

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‎01-24-2017 15:12

‎01-24-2017 15:12

Hi @Julie28 and welcome to the Community! I would recommend the following steps:

 

1. Restart your tracker, click here for instructions.

2. Reboot your iPhone.

3. Open your iOS settings > turn Bluetooth off for 10 seconds > and then turn Bluetooth back on.

4. Use the replacement setup process mentioned here to re-pair your tracker to your already-existing Fitbit account.

Hope this helps!

Derrick | Retired Moderator, Fitbit
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