12-23-2018
22:33
- last edited on
12-24-2018
06:28
by
MarcoGFitbit
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12-23-2018
22:33
- last edited on
12-24-2018
06:28
by
MarcoGFitbit
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How do I change the time on my Fitbit? It didn’t get charged for a few months and now the time is incorrect.
Thank you
Denise
Moderator Edit: Clarified Subject.

12-24-2018 01:02
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12-24-2018 01:02
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You can't manually set the time but it will reset itself whenever it syncs with your phone or computer. Are you able to sync it since you charged it?

12-24-2018 06:30
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12-24-2018 06:30
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Hello @Deeactive, have a warm welcome to the Fitbit Community. It's nice to see you around too @SteveH, thanks for all your help.
@Deeactive, I appreciate your participation in the Forums and for posting your question. As @SteveH mentioned, your Fitbit device will show the time currently on your phone once you've synced it, this means that you will need to sync your device for the time to correct itself on it. If you're having trouble syncing, please check the following steps:
- Make sure the latest version of the Fitbit app is installed on your phone.
- The software on your mobile device is up to date. To check, tap Settings > General > Software Update.
- Make sure there are no other Bluetooth devices around as they might interfere with the syncing process
- Check that your Fitbit device's battery isn't critically low.
If your device still won't sync, try these steps:
- Force quit the Fitbit app.
- Go to Settings > Bluetooth and turn Bluetooth off and back on.
- Open the Fitbit app.
- If your Fitbit device didn't sync, restart your phone again.
- Open the Fitbit app.
- If your Fitbit device didn't sync, restart it one more time.
- If your Fitbit device won't sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.
- If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your mobile device and try to sync.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.

