help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Time won't sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-22-2016 18:12

‎12-22-2016 18:12

My blaze syncs with everything but the correct time. When I try to add the time zone manually it doesn't update. The green sync bar gets halfway done, then reverts back to 'looking' mode.  

Best Answer
0 Votes
1 REPLY 1

‎12-23-2016 19:06

‎12-23-2016 19:06

It's great to see that you've visited the Fitbit Community @Jimsolomon. To get this issue resolved I would recommend following these steps:

 

1. Double tap the home button on your iOS device. Your open apps will show on your device's screen.
2. Close the Fitbit app by swiping the app image in an upward motion.
3. Open the Settings app from your iPhone home screen.
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app. The issue should now be resolved.

 

If this doesn't work, please set up your Blaze as a replacement device by following @Odyssey13's instructions.

 

Let me know how it goes. Thanks for stopping by, see you around. Cat Happy

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer