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Timezone not updating

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‎01-28-2020 01:30 - last edited on ‎01-29-2020 12:02 by Fitbit Moderator

‎01-28-2020 01:30 - last edited on ‎01-29-2020 12:02 by Fitbit Moderator

I can’t update to the correct time zone, on my Charge 2. You change it to GMT then when you sync it reverts back to Los Angeles having done this through advanced settings! Highly frustrating!!!

 

Moderator edit: Updated subject for clarity 

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‎01-29-2020 12:01 - last edited on ‎10-08-2025 11:15 by Fitbit Moderator

‎01-29-2020 12:01 - last edited on ‎10-08-2025 11:15 by Fitbit Moderator

@FireMark Welcome to the Community. Thanks for the details mentioned. 

Sorry to hear that you're experiencing this with your watch. In order to update your timezone, you will need to update your settings first and then sync. I would like you to confirm you're doing this procedure to update your timezone: 

  1. In the Fitbit app, tap the Today tab 
     
     > your profile picture > Advanced Settings.
  2. Under Time Zone, turn off the Set Automatically option.
  3. Tap Time Zone and select the correct time zone.
  4. Sync your Fitbit device

I'll be around if you have any additional questions. 

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