Tips for 0.5 miles cues issues

[SunsetRunner]

I used this workaround in order to receive voice cues on my run this morning. It’s not perfect but I was able to extrapolate enough data to analyze my run. 

Go to where you would normally set you .5 cue. Scroll down to”Time Based Cues”. I was able to click and save without the app crashing. If you run a 10 minute mile, just click 5 minutes. I picked the closest minutes to my mile split.  It was close enough to figure out my time/mile. 

I use a Alta HR and up to date on ISO and Fitbit firmware. Good luck

Moderator edit: updated subject for clarity

[LizzyFitbit]

Hi @SunsetRunner. It's nice to see you here, and I'm sorry for my delayed response.

Thanks for taking the time to share the steps that have worked for you, as well for the screenshot. You did a great job, and I'm sure that others will find your post very helpful! If you need anything else, don't hesitate to reply back.

Catch you later! 

[MariskaB]

I am wondering, are there plans to reestablish the 0.5 voice cue? And I am wondering if this is a FitBit, Ionic, or Apple issue?  I am an Ionic/iPhone 7 Plus user.

Thank you.

Mary Baker 

[SunsetRunner]

They haven’t offer any solutions, fixes, or insights.

[MariskaB]

👍 up for you. Down for fix. Thanks.

[LizzyFitbit]

Hi @MariskaB, welcome to the Community Forums. @SunsetRunner, I'm glad to see you around. I'm sorry for my delayed response.

Thanks for joining this thread and as you may know, our team is aware that the Fitbit crashes when editing the voice cues. They're currently working to bring a solution soon, and for any updates I'd recommend to check this thread.

Hope to see you around.

[MariskaB]

YES!
I noticed a few days ago, the voice que for 0.5 miles is back. Thank you,
FitBit!

--
MaryBaker

[LizzyFitbit · Accepted solution]

Hi @MariskaB. It's great to see you here again. I'm sorry for my delayed response.

You're welcome, and I'm happy that the voice cues are also working for you. I'm the one who appreciates your patience and hope you can rock your steps!

For anyone else having this issue, make sure to update the Fitbit app so you can receive this fix.

Catch you later! 🤓