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Tips to get notifications working

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‎12-09-2019 13:38 - last edited on ‎12-16-2019 09:36 by Fitbit Moderator

‎12-09-2019 13:38 - last edited on ‎12-16-2019 09:36 by Fitbit Moderator

I don't know if this will help all of us that issues from the IOS update that stopped notifications from working, but I did a factory reset today and reinstalled everything as if it were a new watch.  Everything is now working.....text messages, calendar entries, etc. 🙂  It is worth giving it a try.  I was really ready to purchase an Apple watch as I was so disgusted that nothing was being done timelier.  I really relied on the text message notification as I don't carry my phone constantly.  I afraid to update anymore IOS software updates, however. 😞  Good luck everyone.

 

Moderator edit: updated subject for clarity

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‎12-09-2019 15:53 - edited ‎12-09-2019 15:54

‎12-09-2019 15:53 - edited ‎12-09-2019 15:54

This is great news @mresner! I’m super happy you did indeed get your notifications running again! 😃 Hopefully others will benefit from your tip as well. Happy Stepping indeed! 

You should consider posting your tips here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

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‎12-09-2019 15:53 - edited ‎12-09-2019 15:54

‎12-09-2019 15:53 - edited ‎12-09-2019 15:54

This is great news @mresner! I’m super happy you did indeed get your notifications running again! 😃 Hopefully others will benefit from your tip as well. Happy Stepping indeed! 

You should consider posting your tips here: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3...

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‎12-10-2019 12:39

In response to SunsetRunner

‎12-10-2019 12:39

Yes but now there is a new IOS update so hopefully the problem doesn't
occur again. Keep fingers crossed.
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‎12-11-2019 06:33

In response to mresner

‎12-11-2019 06:33

Just an update.  Both IOS and FitBit updates uploaded and my notifications are still coming through!  Yay!!!

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‎12-12-2019 07:09

In response to mresner

‎12-12-2019 07:09

That’s Fantastic News @mresner ! 😃

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