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Today Items Missing - Unable to Add to Dashboard

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When I go to edit my 'Today' Items on my dashboard, it is missing some items, including weight and heartrate.  I have restarted my Versa, closed and opened the app, rebooted my phone, and a number of other things.  Nothing works.  Please help.  

 

Really getting tired of the problems with this app. It worked great when I got my first Fitbit but it's been on the decline lately and I am seriously thinking of switching to an Apple Watch

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1 BEST ANSWER

Accepted Solutions

Hello and welcome @thirteen28 

It sounds like some your Health and Fitness Stats (water, exercise, weight etc) got disabled some how on your Fitbit App. I can explain how to get the tiles you desire back on the main page again. 
Here’s how:

open your Fitbit app

tap “Discover” on the bottom left of your screen

now tap “Health & Fitness Stats”

now pick the tile you wish to appear on the main screen (example weight)

once you tap the tile you wish then tap “Add To Today” at the bottom of that tile

this will automatically pop you back to the main page of the Fitbit App

the tile you desire is now located among your current challenges 

** Repeat the above steps to select each and every tile you wish to display 

 

😃 Please let me know if this resolves your missing items. If this does indeed resolve your issue could you please tap the “Choose as best Answer” box just under my post? Doing so really helps other individuals who come to this community looking for answers to questions similar to your own. I’d really appreciate it!

 

 

View best answer in original post

Best Answer
3 REPLIES 3

Hello and welcome @thirteen28 

It sounds like some your Health and Fitness Stats (water, exercise, weight etc) got disabled some how on your Fitbit App. I can explain how to get the tiles you desire back on the main page again. 
Here’s how:

open your Fitbit app

tap “Discover” on the bottom left of your screen

now tap “Health & Fitness Stats”

now pick the tile you wish to appear on the main screen (example weight)

once you tap the tile you wish then tap “Add To Today” at the bottom of that tile

this will automatically pop you back to the main page of the Fitbit App

the tile you desire is now located among your current challenges 

** Repeat the above steps to select each and every tile you wish to display 

 

😃 Please let me know if this resolves your missing items. If this does indeed resolve your issue could you please tap the “Choose as best Answer” box just under my post? Doing so really helps other individuals who come to this community looking for answers to questions similar to your own. I’d really appreciate it!

 

 

Best Answer

Hello again @thirteen28 

I wanted to check in with you to see if the troubleshooting steps I provided help you with editing your “Today” items you wanted. 
😃 Please let me know and keep me posted 

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I just bought my versa 2. (My versa died after a year and a half) On my old one, on the versa itself, not the phone app, the today screen showed all my stuff, including water, sleep, etc. On the new one, it only shows 3 things. I have tried all the suggestions I can find, including updating, uninstalling/reinstalling, power cycling, etc etc. But still nothing. I am sorely disappointed if this feature was taken off the new versa 2, and I will be looking to find an original versa instead. Can someone please tell me if this is working on anyone else's versa 2???

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