07-15-2020 11:36 - last edited on 07-16-2020 11:32 by LiliyaFitbit
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SunsetRunner
07-15-2020 11:36 - last edited on 07-16-2020 11:32 by LiliyaFitbit
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Logged in this morning was able to enter weight, now any of my options listed under my actives will not open, food log, water log, weight log, cannot open to add entries. Heart rate, exercise, hourly activity , cannot open to view data, this happened after a Fitbit automatic clean up. I have checked for updates, turned my iPhone off and back on, the issue still remains
Moderator edit: subject for clarity

07-16-2020 11:31
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07-16-2020 11:31
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Welcome to the Fitbit Community, @SunsetRunner.
I am sorry to hear that "Today" app options are not working and you can't log or open any tiles. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend trying these steps in the following order:
- Log out from the Fitbit app.
- Force quit the Fitbit app.
- Reboot your phone.
- Open the Fitbit app and log back in to your account.
Let me know if that does the trick.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

