help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

“Today” app tiles not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-15-2020 11:36 - last edited on ‎07-16-2020 11:32 by

‎07-15-2020 11:36 - last edited on ‎07-16-2020 11:32 by

Logged in this morning was able to enter weight, now any of my options listed under my actives will not open, food log, water log, weight log, cannot open to add entries. Heart rate, exercise, hourly activity , cannot open to view data, this happened after a Fitbit automatic clean up. I have checked for updates, turned my iPhone off and back on, the issue still remains

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎07-16-2020 11:31

‎07-16-2020 11:31

Welcome to the Fitbit Community, @SunsetRunner.

 

I am sorry to hear that "Today" app options are not working and you can't log or open any tiles. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend trying these steps in the following order:

 

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app.
  3. Reboot your phone.
  4. Open the Fitbit app and log back in to your account.

Let me know if that does the trick.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes