Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@wvu1979Doug , A warm welcome to the Community! Thank you for your message with the picture.
Please try turning your phone off/on again.
Reopen the Fitbit app and verify if the issue persists.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@wvu1979Doug , Thank you for your reply ! Did you log any activity manually?
If so verify that the distance and step input is correct.
Did you pair/attached any other fitness app to the Fitbit account/app?
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
Best AnswerThis is happening to me in my Versa Lite also. Just started about the same time yours did with a possible Fitbit update. If I click on my mileage which is accurate on the first screen and then look at the second screen for the detail, I get thousands of miles, but only for “Today”. If I look back at previous days, it appears correct. I shut down my phone and turned it on again. No change. I shut down the app and turned it on again. When I first go to that second level for mileage data, it briefly shows correctly for a second or two and then goes back to the thousands of miles for the day. Seems like app was updated with a formula error. Everything else looks accurate. My current lists over 8,900 miles for the day and says I have met my 6 mile goal for the day.
Best AnswerMine is doing the same. Happened after most recent update about the same time as this other persons. See my comment in this thread.
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