04-29-2025
19:06
- last edited on
04-30-2025
11:57
by
MarreFitbit
04-29-2025
19:06
- last edited on
04-30-2025
11:57
by
MarreFitbit
I can see the today page, but when I try to go into steps it spins but nothing appears. Same thing happens with energy burned. And in the today page, hourly activity doesn’t load but it shows if I click on it.
I turned my phone on and off, updates the app, etc. but still having this problem.
Moderator Edit: Clarified subject
04-29-2025 20:20
04-29-2025 20:20
I am having the same problem! So much for the bug fixes. This is frustrating.
04-30-2025 12:01 - edited 04-30-2025 12:04
04-30-2025 12:01 - edited 04-30-2025 12:04
Hi there, @Kmrinbk. Welcome to the Fitbit Community Forums. Thanks for bringing this to our attention and for the troubleshooting steps you've tried. @KTurnerNE It's nice to see you around. I understand how you must be feeling.
This issue with the daily goals disappearing from the Fitbit app was already escalated to our team so they can further investigate. As a workaround, please try the following steps in the order listed:
- Log out
- Uninstall
- Reinstall
- Login
Please log out before reinstalling the app so any data will be lost.
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05-03-2025 08:55
05-03-2025 08:55
It worked, just annoying that I would need to uninstall and reinstall for bug fixes.