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Today's data won't load

I can see the today page, but when I try to go into steps it spins but nothing appears. Same thing happens with energy burned. And in the today page, hourly activity doesn’t load but it shows if I click on it.

I turned my phone on and off, updates the app, etc. but still having this problem.  

Moderator Edit: Clarified subject

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3 REPLIES 3

I am having the same problem! So much for the bug fixes. This is frustrating. 

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Hi there, @Kmrinbk. Welcome to the Fitbit Community Forums. Thanks for bringing this to our attention and for the troubleshooting steps you've tried. @KTurnerNE It's nice to see you around. I understand how you must be feeling.

This issue with the daily goals disappearing from the Fitbit app was already escalated to our team so they can further investigate. As a workaround, please try the following steps in the order listed:

- Log out
- Uninstall
- Reinstall
- Login

Please log out before reinstalling the app so any data will be lost. 

Maria | Community Moderator, Fitbit


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It worked, just annoying that I would need to uninstall and reinstall for bug fixes.

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