Total steps not syncing in Leaderboard.

[TaberLA]

Ever since I performed the lastest Fitbit update on my iPhone 8 Plus (version 12.1.4 of iOS), my total steps are not always being updated / synced on the "Community" tab of the app.  Even if I shut my phone off and then go back into the Fitbit app, it doesn't always update the steps.  The steps on my Dashboard are always correct, but Community tab steps are not updating correctly / every time. 

Then as soon as I exit the app, I get a reminder to go into the app to sync, which it totally annoying, and doesn't correct the issue either. 

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @TaberLA thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. I would also like to thank you for having tried to troubleshoot this situation before reaching us out. 

At this moment, I would like to ask you for some screenshots, one of your steps and one of the Leader-board, so we can check this further. 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

[TaberLA]

This issue has been resolved.  Steps within the Dashboard, within my Step Count, and on the Leaderboard are now consistently in sync.

Thank you!

[MarcoGFitbit]

Hello @TaberLA I hope you're doing well, thanks for taking the time to reply. 

First of all, I would like to apologize for the delay in the response. Thanks for letting us know your issue has now been resolved, I'm very glad. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!