Every week I do a 5k run in two laps of a course. I switch on Track Exercise on the iPhone app and it measures the distance correctly.
Last week I updated the app.
This week I did my usual 5k run. The splits show information for each individual kilometre (five times) but the overall information says I only did 1.81km (and therefore puts my pace at 19, instead of the usual 7ish).
Is this a bug?
Answered! Go to the Best Answer.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @SunsetRunner,
What you are describing sounds a lot like a known issue that is being currently being worked on by our team. You can stay updated about this issue by following this thread.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Maybe with the app and that's what you need to check.
From what you wrote its all about the app nothing to do with the one
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best AnswerSorry, I'm new to the forum and hadn't realised I was putting this in the wrong place. Do I move the post somewhere? Or rewrite it?
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Moving to the iOS forum now
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
Best AnswerThank you, and think you're right about it being the app. My calorie intake now no longer adds up either!
Hopefully someone can fix this?
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @SunsetRunner,
What you are describing sounds a lot like a known issue that is being currently being worked on by our team. You can stay updated about this issue by following this thread.