01-18-2017 06:51
01-18-2017 06:51
I used to have a Flex hooked up to my iPhone.. but I uh, misplaced it.
With it connected, I had the ability to track Sleep, but now that the Flex is unpaired, the tile is gone (and cannot be re-added). The dashboard on the web says that my device doesn't support Sleep tracking.
Is there a way to manually record Sleep in the iOS app &/or dashboard? I would like it all in one place (fitbit)...
01-19-2017 04:32
01-19-2017 04:32
Hello @Clutch127, thanks for joining us, it's great to see new faces around.
Currently, it's not possible to log sleep on your account unless you have paired a tracker that supports this feature (every tracker except for the Zip), which is why you're getting that specific message on the online Dashboard.
I sincerely apologize for the inconveniences this situation has caused you, if you need anything else feel free to reply, I'll be happy to help.