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Tracker counted steps while I was sleeping.

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‎07-26-2017 23:43 - last edited on ‎07-27-2017 05:27 by Moderator Alum

‎07-26-2017 23:43 - last edited on ‎07-27-2017 05:27 by Moderator Alum

Just woke up and notice that l've already have 1400 steps registred. Also have 12 minutes activity registred. How can that be? Been sleeping for 6 hours...

 

Moderator Edit: Clarified Subject.

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‎07-27-2017 05:37

‎07-27-2017 05:37

Hello @Jenny-m, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

Which tracker are you currently using? Has this situation happened to you before? If so, please restart your tracker and monitor it for the next night to see if it starts counting steps in your sleep. 

 

If it's still counting steps, please go to your personal settings on the online Dashboard and reset the sleep sensibility. You will find this option by scrolling down on your settings. If it's set to Normal, please change it to Sensible, restart your tracker, change it back to Normal and sync your tracker once again. Then, monitor it for the next 48 hours.

 

I hope this can be helpful, if you're still having issues with this situation or if you need anything else, please feel free to reply! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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