08-17-2017
07:45
- last edited on
08-19-2017
04:11
by
MarcoGFitbit
08-17-2017
07:45
- last edited on
08-19-2017
04:11
by
MarcoGFitbit
My fitbit will not sinc with the correct time. I use an ipad. Someone else posted this and the best answer was it was an Android issue that was being worked on. Well, this is Apple and the issue has lasted a few weeks.
Moderator Edit: Clarified Subject.
08-19-2017 04:41
08-19-2017 04:41
Hello @sierrareef, I hope you're having a great day, it's nice to see you around.
If your Fitbit tracker is not syncing correctly, the time will be off until it's able to sync, in which case I would like to suggest the following:
If these steps don't work, my best recommendation would be setting up your tracker as a new device in order to reset the connection between your tracker and your phone. Don't worry, none of the information stored in your account will be deleted.
To set up your tracker as a new device:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.