03-26-2018
14:27
- last edited on
03-27-2018
05:27
by
MarcoGFitbit
03-26-2018
14:27
- last edited on
03-27-2018
05:27
by
MarcoGFitbit
Hey! Since the clocks went forward my Fitbit steps won’t update? I don’t no what to do?
Moderator Edit: Clarified Subject.
03-27-2018 05:51
03-27-2018 05:51
Hello @SunsetRunner, have a warm welcome to the Fitbit Community, it's great to have you on board.
Thanks for bringing this to my attention. If your tracker is not syncing after Daylight saving time started, please try the following:
Now, if your tracker is still not syncing after following these steps, let's add your tracker as a new device to reset the connection between the tracker and the phone. Don't worry, none of your previous information will be deleted.
To set up your tracker as a new device:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.