Tracker syncing slowly and draining battery fast.

[Kaecera]

Fitbit app has been syncing very slowly for the past couple of weeks and app data indicates that is is also draining my phone battery. I have background app refresh and all day sync off but it still shows significantly more background activity as on screen. (1.3 hours on screen and 6 hours background over the past 7 days)

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @Kaecera, have a warm welcome to the Fitbit Community, it's great to have you on board. 

If your tracker and the app on your phone are taking a long time to sync please try the following:

1. Restart your tracker
2. Restart your phone
3. Turn off Bluetooth on your phone for 15 seconds, then turn it back on. (Try this from the phone Settings and not from the Control Center)

If it's still taking a long time to sync, let's try to add your tracker as a new device to reset the connection between the tracker and your phone/mobile device. Don't worry, none of the information already stored in your account will be deleted. 

To set up your tracker as a new device:

1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
2. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
3. Choose your tracker and follow the onscreen instructions to continue
4. When the app asks you to replace your current tracker, please replace it and continue with the process.

Finally, I would like to suggest checking @AlvaroFitbit's excellent tips and recommendations to improve the battery life on your Fitbit tracker. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else.