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FitBit App GPS map not showing on exercise tile.

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‎10-27-2017 21:37 - last edited on ‎10-30-2017 06:48 by Moderator Alum

‎10-27-2017 21:37 - last edited on ‎10-30-2017 06:48 by Moderator Alum

The GPS maps on the up won’t update on my activity screen. When I got into the individual activity, the map is correct, but on the activity screen, and when trying to share it to FaceBook, it defaults to a map over a month old.

Help?

 

Moderator Edit: Clarified Subject.

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‎10-30-2017 07:04

‎10-30-2017 07:04

Hello @volklgirl, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. In the meantime, please try to log out from the app, restart your phone and log back in to check if the maps get corrected.

I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. If there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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