11-12-2018 08:15
11-12-2018 08:15
I have entered all my weight loss (25 lbs) since joining Weight Watchers on Aug 25. Tried deleting and resetting my goal. Now the App On my iPhone says, 0 lbs lost since today. How do I get it to show how much weight I have lost since Aug 25???
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11-12-2018 21:38
11-12-2018 21:38
You’re going to laugh.
This is what I did, after tech chat couldn’t help:
1. I deleted all the entries of weight loss on the iPhone app.
2. I deleted my goal on the app as well.
3. Went to my computer and changed the date (on the computer) to the date I joined Weight Watchers.
4. Logged in to Fitbit and entered my weight and set the goal.
5. Changed the date on my computer to each date I weighed in at WW, and entered my weight loss.
6. Changed the date to today’s date.
When I opened the Fitbit app, I received a message...”Congratulations, you have lost, 25.8 lbs!”
Sweet Success,,,,
Nana
11-12-2018 08:39
11-12-2018 08:39
In the app go to account (ID card style icon in top right) and then choose nutrition and body. In there you can set your starting date and weight.
Well done on the weight loss too - that’s awesome 😄
Sean | London, England
Charge 3, Blaze (Retired), One (Retired) / iPhone XS Max (iOS 12.2)
Please visit Fitbit Help if more help is needed
11-12-2018 10:19
11-12-2018 10:19
Welcome on board @NanaHen70, it's nice to have a new member around! My friend @seantnash is right.From the Fitbit app dashboard, tap or click the Account icon. Under Goals, find Nutrition & Body. Tap that & scroll down to “start date”. Change the date there to when you really started your diet. Your dashboard will now display the real progress you’ve made in weight loss. Seeing how much weight you’ve really lost is so good for motivation
Also, please note that the Weight tile will only show the current weight loss based on your weight logs. That means that if my starting weight is 115, if I add a weight log that's less than 115, the tile will show the green half circle filling up showing the amount of weight lost. Now, if my next log is 115 or more, the green circle will disappear and I'll see: (--)lbs. This green circle will only show my weight loss, it will not reflect my gained weight, you can see this graph when you tap on the Weight Tile.
I've moved your post to the iOS App as there are more chances to get related replies here.
Hope this helps, let us know if you need further assistance!
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
11-12-2018 19:12 - edited 11-12-2018 19:15
11-12-2018 19:12 - edited 11-12-2018 19:15
@seantnash - Good call.
@MarreFitbit - at what release did that functionality get added? It used to be you had to go to the web log page to edit that type of information.
While you know I am a fan of the product, this appears to be another case that the user has to find all of the new functionality on their own. I really hate "bug fixes and enhancements" releases.
11-12-2018 21:38
11-12-2018 21:38
You’re going to laugh.
This is what I did, after tech chat couldn’t help:
1. I deleted all the entries of weight loss on the iPhone app.
2. I deleted my goal on the app as well.
3. Went to my computer and changed the date (on the computer) to the date I joined Weight Watchers.
4. Logged in to Fitbit and entered my weight and set the goal.
5. Changed the date on my computer to each date I weighed in at WW, and entered my weight loss.
6. Changed the date to today’s date.
When I opened the Fitbit app, I received a message...”Congratulations, you have lost, 25.8 lbs!”
Sweet Success,,,,
Nana
11-13-2018 05:47
11-13-2018 05:47
Hey there @MrMarv, thanks for jumping in here! I'd like to give thanks for the feedback you've provided towards our product and services. Please know that we provide feedback to our team based on community posts and we are always working on improving our devices and overall environment based on that feedback.
To find more information, about this topic and your inquiry, see:
Hey there @NanaHen70, thanks for getting back and letting us know what worked for you!
If you have any questions, let me know.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
04-24-2020 09:10
04-24-2020 09:10
Thank you Sean your advice worked. Talking or messaging to Fitbit techs is such a pain.