06-04-2019 15:31
06-04-2019 15:31
I don't know whether there was an iOS update or a Fitbit update last night, but this morning when i opened my app, I was greeted by a login screen. When I entered my email and password, I got the following "Oops, something went wrong. Please try again."
If I select "forgot password" and enter my email, I get an error that says "Failed to send. We're sorry, something has gone wrong."
I have the correct password, because I was able to log on to my browser account without a problem.
I have restarted Fitbit and restarted my phone. Neither has made any difference.
06-04-2019 15:44
06-04-2019 15:44
I have tried deleting the app from my phone, restarting my phone, then downloading the app.
Same login screen.
Same error.
06-04-2019 16:31 - edited 06-12-2019 14:25
06-04-2019 16:31 - edited 06-12-2019 14:25
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06-16-2019 05:42
06-16-2019 05:42
I have this same problem, and deleting the app & reinstalling it does not resolve the problem. This is completely frustrating!!!
There must be a solution...
Sandra
iPhone 6S
Charge HR 2