11-06-2025
11:48
- last edited on
11-07-2025
12:30
by
AndreaFitbit
11-06-2025
11:48
- last edited on
11-07-2025
12:30
by
AndreaFitbit
Today if I click on the search bar to find a food it only allows me to create a custom food - no search results appear no matter what I type. This is the case before and after updating. I also deleted and reinstalled the app.
Moderator Edit: Clarified subject.
Answered! Go to the Best Answer.
11-07-2025 14:25
11-07-2025 14:25
I am having the same issue, and tech support whom I contacted just told me it was an unidentified in system bug... And to wait. I pay for the premium so I am wondering if they will be issuing refunds since the paid for function is not working.
11-07-2025 14:27
11-07-2025 14:27
I noticed it last night when I went to enter my dinner. Ugggh so frustrating!
Best Answer11-07-2025 14:33
11-07-2025 14:33
So did I.
Best Answer11-07-2025 14:56
11-07-2025 14:56
When will this issue be fixed?
Best Answer11-07-2025 14:58
11-07-2025 14:58
Somehow, the barcode and the search results showed up back on mine.
Best Answer11-07-2025 15:00
11-07-2025 15:00
Any news on a fix? Mine hasn't worked for 2 days now and there is no update pending on my system
Best Answer11-07-2025 15:05
11-07-2025 15:05
Best Answer11-07-2025 15:11
11-07-2025 15:11
It worked on mine just now!! Yay!!
11-07-2025 15:25
11-07-2025 15:25
It just started working for me again
Best Answer
11-07-2025
15:31
- last edited on
11-12-2025
08:33
by
AndreaFitbit
11-07-2025
15:31
- last edited on
11-12-2025
08:33
by
AndreaFitbit
Yup, same here. Thanks for the update, appreciate it. Now let’s go log some food everybody.
---
Try again, somebody just told me it’s working now and I tested it and it is
Sent from Yahoo Mail for iPhone
Best Answer11-07-2025 15:54
11-07-2025 15:54
I do not expect this to be resolved. Time to move to fitness pal app. I am done with Fitbit.
Best Answer11-07-2025 15:58
11-07-2025 15:58
The barcode search and the food search results have returned.
Best Answer11-07-2025 15:59
11-07-2025 15:59
Best Answer11-07-2025 16:05
11-07-2025 16:05
If you want to experiment with that, you can?
Best Answer11-07-2025 16:12
11-07-2025 16:12
Try logging out and back in. It worked for me.
Best Answer11-07-2025 16:47
11-07-2025 16:47
Best Answer11-07-2025 16:52
11-07-2025 16:52
My food search is doing well.
Best Answer11-07-2025 17:03
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-07-2025 17:03
Hi everyone!
I'm glad to inform you that this issue has already been fixed.
If you're still encountering being unable to log food you can restart your phone and everything should be working correctly.
We look forward to get you back on track.
11-07-2025 17:15
11-07-2025 17:15
Mine is working again.
11-07-2025 17:19
11-07-2025 17:19
Thanks for the update.