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Unable to Update my Fitbit App

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‎02-05-2019 10:03 - last edited on ‎02-10-2019 08:19 by Moderator Alum

‎02-05-2019 10:03 - last edited on ‎02-10-2019 08:19 by Moderator Alum

It will not link to Blue tooth

 

Moderator Edit: Updated Subject for Clarity

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2 REPLIES 2

‎02-07-2019 21:06

‎02-07-2019 21:06

Im Sorry I do not understand your question

 

If you need to update your app on the phone search for fitbit and see if there is an update

 

Bluetooth go to settings on you phone and make sure it is linked

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎02-10-2019 07:58

‎02-10-2019 07:58

@suzia Welcome to the Fitbit forums! I moved your post to the iOS App Board as there are more chances for you to receive an answer to your inquiry here.

 

Thanks for posting the situation you are having while updating the Fitbit app.

 

To update the Fitbit app, please do the following:

 

  1. Tap the App Store app.
  2. Tap the Updates tab. If the Fitbit app has an update, you’ll see it in the Available Updates list.
  3. Tap Update.

If you are referring that you are having trouble to sync your tracker; please follow these syncing troubleshooting steps to sort that out.

 

@WendyB Thanks for your help on this thread.

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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