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Unable to accept friend requests.

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Friend request is up too high and when I bring it down doesn’t let me accept friends 

 

Moderator Edit: Clarified Subject.

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Hello @Mgz5618, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention, would it be possible to reply to me with a screenshot of what you're able to see in the app when you receive a friend request? That way I can forward it to our team. 

 

In the meantime, please go to your online Dashboard and try to accept the friend requests from there.

 

Thanks for your patience and understanding, I'll be waiting for your reply.  

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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So, my son was able to get it work . But I still have issue with my dashboard, FCEBB360-41CD-4F02-B3EF-7F0EBEFF0DD9.png

 

E30FF158-6FEF-43A6-B0BD-EA8A88BF87F9.png

 

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Hello @Mgz5618, I hope you're doing well, thanks for taking the time to reply, I'm glad you were able to accept your friend's invitation. Smiley Happy

 

At this moment I would like to suggest you to tap on your own name in the friends list and then to go back, the friend list should show correctly again. 

 

I hope this can be helpful, give it a try and let me know the outcome! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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