05-25-2017
18:47
- last edited on
05-27-2017
07:36
by
MarcoGFitbit
05-25-2017
18:47
- last edited on
05-27-2017
07:36
by
MarcoGFitbit
I teinstalled the app and no longer see the activity or sleep tracking tiles. When i click on edit they are not availsbe to turn on either.
Moderator Edit: Clarified Subject.
Best Answer05-27-2017 07:47
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-27-2017 07:47
Hello @MotownMat, thanks for joining us, it's great to have you on board. ![]()
If the sleep tile and activity tile are not showing up when you tap on Edit, it's possible that your tracker has been removed from your account, in which case I would like to suggest you to set it up as a new device:
Once the tracker has been set up again you will be able to see the missing tiles.
I hope this can be helpful, give it a try and keep me posted in case you need anything else! ![]()
05-27-2017 13:14
05-27-2017 13:14
Piece of cake! I had tried that twice before without success. Looks like third time was the charm.
Thx
Best Answer05-29-2017 07:50
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
05-29-2017 07:50
Hello @MotownMat, thanks for taking the time to reply, I hope you're having a great day.
I'm very glad to know that your issue has now been resolved. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted! ![]()
Best Answer