05-25-2017
18:47
- last edited on
05-27-2017
07:36
by
MarcoGFitbit
05-25-2017
18:47
- last edited on
05-27-2017
07:36
by
MarcoGFitbit
I teinstalled the app and no longer see the activity or sleep tracking tiles. When i click on edit they are not availsbe to turn on either.
Moderator Edit: Clarified Subject.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @MotownMat, thanks for joining us, it's great to have you on board. ![]()
If the sleep tile and activity tile are not showing up when you tap on Edit, it's possible that your tracker has been removed from your account, in which case I would like to suggest you to set it up as a new device:
Once the tracker has been set up again you will be able to see the missing tiles.
I hope this can be helpful, give it a try and keep me posted in case you need anything else! ![]()
Piece of cake! I had tried that twice before without success. Looks like third time was the charm.
Thx
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @MotownMat, thanks for taking the time to reply, I hope you're having a great day.
I'm very glad to know that your issue has now been resolved. In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted! ![]()
Best Answer