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Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @JoseyP, have a warm welcome to the Fitbit Community, it's great to have you on board. 
I appreciate your participation in the Forums and for reporting this situation to us. At this moment, I would like to suggest you to restart your phone, then restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, try to change the clock-face on it again.
If you're still seeing the same error message, please reply to us with a screenshot of the error so we can check this further.
I hope this can be helpful, if there's anything else we can do for you, please feel free to reply.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @JoseyP, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for reporting this situation to us. At this moment, I would like to suggest you to restart your phone, then restart your Versa by pressing and holding the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. Then, try to change the clock-face on it again.
If you're still seeing the same error message, please reply to us with a screenshot of the error so we can check this further.
I hope this can be helpful, if there's anything else we can do for you, please feel free to reply.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @JoseyP, I hope you're doing well, thanks for taking the time to reply and let me know the troubleshooting steps provided earlier were helpful for you. I'm very glad. 
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
Best Answer