Unable to change exercise category

[JAG321]

After over a year I still can’t change an exercise category. Have tried all the obvious things and also following the advice from others on this forum (including solutions related to “manage data” when a screen flashes up then disappears before I’m taken back to the start).

I’m using latest iOS v16.7.8. I’m using latest Fitbit app v4.21. And in case it makes a difference I have a Versa 4. I have no problems with any other app on my phone.

I was hoping that future updates to the app would have fixed the bug, but sadly not. 

Can someone please send me the solution. Thanks

[SunsetRunner]

I think you have to log into the dashboard on a PC/Mac. 

[JAG321]

Thanks for the suggestion but unfortunately accessing the dashboard from the Mac does not work either.