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Unable to close Challenge screen on iPhone X.

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‎01-27-2018 17:08 - last edited on ‎09-03-2018 08:03 by Moderator Alum

‎01-27-2018 17:08 - last edited on ‎09-03-2018 08:03 by Moderator Alum

When a challenge has been won and you are on the trophy screen, you can’t ‘x’ out of the challenge because the ‘x’ is up in the corner of the screen where the time for the phone is displayed. A bit of a redesign of that screen would be nice. 

 

Moderator Edit: Clarified Subject.

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3 REPLIES 3

‎01-28-2018 20:38

‎01-28-2018 20:38

Same problem on my iPhone X running 11.2.5. Super annoying because I do a lot of challenges and I can’t see results when done. 

 

Have to share to get get out of the screen. 

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‎09-01-2018 07:51

‎09-01-2018 07:51

Yes, this is exceptionally annoying! 

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‎09-03-2018 08:06

In response to pleegit

‎09-03-2018 08:06

Hello @pleegit, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @P2kids3 and @Top_Fuel_Friday, I hope you're doing well. Smiley Happy

 

I appreciate you have taken the time to report this issue with me. Please note that our development team is currently aware of this situation and are working towards a prompt and proper resolution. Although I don't have a specific timeframe for when this issue will be resolved, once we have more information to share with you, we'll make sure to post it here in the official Forums. 

 

Thanks for your patience and understanding, if there's anything else I can do for you in the meantime, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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