Unable to edit goals on Fitbit app

[dapavlin]

I am unable to change any of the goals from the app.  When I go to the gear icon in the iOS app and change the number of Calories Burned, Zone Minutes, etc and hit done, it automatically reverts back the old numbers. I have already deleted the app and reinstalled it.  

I tried changing the numbers from the web dashboard but can't find where to do that anymore.

Moderator Edit: Clarified subject

[LizzyFitbit · Accepted solution]

Hi there, @dapavlin.

Thanks for the details provided, as well as the steps tried prior to posting. While this is odd, may I know if you've tried rebooting your phone after reinstalling the Fitbit app? If not, please force quit the Fitbit app and reboot your phone to see if that helps.

About your other question, while the Active Zone Minutes goal can only be adjusted on the Fitbit app, let's try the following steps to change the rest of your goals on your online dashboard:

1. Go to fitbit.com and log into your account.
2. Hover the cursor over the Today tile and click on the gear icon.
3. Change your goals and click Done to save the changes.