02-10-2023
12:46
- last edited on
02-12-2023
13:32
by
LizzyFitbit
02-10-2023
12:46
- last edited on
02-12-2023
13:32
by
LizzyFitbit
I am unable to change any of the goals from the app. When I go to the gear icon in the iOS app and change the number of Calories Burned, Zone Minutes, etc and hit done, it automatically reverts back the old numbers. I have already deleted the app and reinstalled it.
I tried changing the numbers from the web dashboard but can't find where to do that anymore.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
02-12-2023
13:41
- last edited on
12-27-2023
05:56
by
MarreFitbit
02-12-2023
13:41
- last edited on
12-27-2023
05:56
by
MarreFitbit
Hi there, @dapavlin.
Thanks for the details provided, as well as the steps tried prior to posting. While this is odd, may I know if you've tried rebooting your phone after reinstalling the Fitbit app? If not, please force quit the Fitbit app and reboot your phone to see if that helps.
About your other question, while the Active Zone Minutes goal can only be adjusted on the Fitbit app, let's try the following steps to change the rest of your goals on your online dashboard:
02-12-2023
13:41
- last edited on
12-27-2023
05:56
by
MarreFitbit
02-12-2023
13:41
- last edited on
12-27-2023
05:56
by
MarreFitbit
Hi there, @dapavlin.
Thanks for the details provided, as well as the steps tried prior to posting. While this is odd, may I know if you've tried rebooting your phone after reinstalling the Fitbit app? If not, please force quit the Fitbit app and reboot your phone to see if that helps.
About your other question, while the Active Zone Minutes goal can only be adjusted on the Fitbit app, let's try the following steps to change the rest of your goals on your online dashboard: