08-11-2018
17:34
- last edited on
08-13-2018
05:22
by
MarcoGFitbit
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08-11-2018
17:34
- last edited on
08-13-2018
05:22
by
MarcoGFitbit
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When I go to link my Fitbit notifications to my iPhone it never loads. It won’t pair through my Bluetooth. Every time I click the notifications tab it takes forever and then tells me it was unable to pair.
Moderator Edit: Clarified Subject.

08-12-2018 22:02
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08-12-2018 22:02
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Hello @TayPuls
Hopfully these 2 links should help you.
Notifications
http://help.fitbit.com/articles/en_US/Help_article/1979?q=notifications&l=en_US&fs=Search&pn=1
Syncing
https://help.fitbit.com/articles/en_US/Help_article/1866/?l=en_US&fs=RelatedArticle
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
>Contact

08-13-2018 05:25
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08-13-2018 05:25
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Hello @TayPuls, have a warm welcome to the Fitbit Community, it's great to have you on board. It's great to see you too @ACG, thanks for all the help.
@TayPuls, thanks for bringing this to my attention. If you have already tried the troubleshooting steps kindly provided by @ACG and you're still getting a message that "Bluetooth was unable to pair", please try the following:
- Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
- Force-quit the Fitbit app.
- Turn off Bluetooth for 10 seconds, then turn it back on.
- Open the app again and try to enable Notifications.
- If this doesn't work, restart your phone and try to enable Notifications once again.
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.

