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Accepted Solutions
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @baefild, have a warm welcome to the Fitbit Community. 
I appreciate your participation in the Forums and for sharing your girlfriend's experience with us. I would also like to thank you for letting us know the troubleshooting steps she have tried already. Tell me, is she trying to receive calendar Notifications from the iOS Calendar app or from a 3rd party Calendar app? If it's from the iOS Calendar app, I would like to suggest you to go to her phone's Settings > Notifications > Calendar and make sure to that in every option, Upcoming Events, Invitations, Invitee Responses, etc., the option for Sounds, is set to aany other than None. Additionally, make sure that under Alerts, all options are selected.
After that, restart the phone and let us know if anything changes. Thanks for your patience and understanding, have a great day.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @baefild, have a warm welcome to the Fitbit Community.
I appreciate your participation in the Forums and for sharing your girlfriend's experience with us. I would also like to thank you for letting us know the troubleshooting steps she have tried already. Tell me, is she trying to receive calendar Notifications from the iOS Calendar app or from a 3rd party Calendar app? If it's from the iOS Calendar app, I would like to suggest you to go to her phone's Settings > Notifications > Calendar and make sure to that in every option, Upcoming Events, Invitations, Invitee Responses, etc., the option for Sounds, is set to aany other than None. Additionally, make sure that under Alerts, all options are selected.
After that, restart the phone and let us know if anything changes. Thanks for your patience and understanding, have a great day.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @baefild, I hope you're doing well, thanks for taking the time to reply and let us know the issue has been resolved, I'm very glad! 
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
Best Answer